General conditions of sale

Firstly I am major age and I'm not a pregnant woman by buying here I admit as I check the terms and conditions box before ordering this action will be reported to me and I would have taken knowledge of these texts here down.


These "General Sales Conditions" apply to legal transactions in products marketed to its customers by the La Vapote (Group) company boutique virtual.


Words or expressions below have hereunder the following meaning:


You will have to register as a 'society' and enter your VAT number (or ID if you are not subject to VAT) or well still "in creating" in lieu of the VAT no..

-Internet boutique:

means the website on which the products are presented and sold to clients.


means the sales contract concluded between and the client of the Vapote (Group) company's Web shop.

Product sheet:

means the information pertaining to a product furnished by the company La Vapote (Group) during the sale of the products in his shop internet.


shall designate all goods and services sold by the company La Vapote (Group) in his shop internet.


designate the selling of products by the La Vapote (Group) company to the customers of his shop internet.


means all operations, treatments secured, authorizations and agreements in connection with the payment of the price of products ordered by credit card.


The present General Conditions of sale were intended to define the terms and conditions to which the Vapote (Group) company offers and sells its products to its clients. These general conditions of sale will prevail on all other conditions contained in any other document, except derogation prior, explicit and written.


The customer admits having taken knowledge, at the time of order, of these general conditions of sale and expressly declares to accept them without reserve. The present general conditions of sale govern the contractual relationshipbetween the Vapote (Group) company and its customer, both parties accepting them without reserve


The majority of products offered by the company La Vapote (Group) to its clients are immediately available.


Automatic registration systems are considered as proof of the nature, content and the date of the order. will confirm to the client the acceptance of the order by sending a confirmation message to the email address that this last will have communicated. The sale will be concluded upon the dispatch of the order confirmation. the La Vapote (Group) company reserves the right to refuse or cancel any order from a client including client said insolvency or in the event of default of payment of the relevant order or a previous delivery or to a dispute concerning the payment of a previous order. Any offer of sale is subject to available stock. Nevertheless, if despite the vigilance of the seller regarding its stocks, products were unavailable after the buyer's order, the La Vapote (Group) Company undertakes to inform you as soon as possible, and may allow you to cancel or modify your order. The entries set by the client, wheninherent in its command information committed it. cannot be held responsible for errors made by the client in the language of the recipients of the order (delivery address, including billing address) and delays of delivery or the impossibility of delivering the ordered products that these errors may cause.

Each wrong address listed by the client himself will rebill at return to the Vapote for a new mail at home with the correct address and this amount will be the same as on the first invoice. The client reads and learns about these conditions before you order finalized.


After confirmation of the order and subject to perfect payment of the price of the products ordered, the Vapote (Group) company is committed to ship to his client, under his responsibility, the ordered products to the address of delivery within a period of up to 7 days except. If necessary, the client agrees to pay at reception, all taxes, duties, taxes and other charges present and coming due in respect of the delivery of the goods themselves; Joint and several liability of the company La Vapote (Group) cannot at any time be committed to this title. The delivery will be made by the post followed or colissimo or carrier according to no.Tre convenience. Our delivery rates are available by clicking on 'delivery' in the left column of our website possible delays in delivery attributable to the carrier or the company the Vapote (Group) do not qualify the client to claim damages. The products ordered are transported at the consignee's risk. Receipt of the ordered products, the client or recipient must verify the proper functioning of the well delivered, and will take knowledge of conditions of employment contained in the operating instructions provided. In the case where one or more of the products ordered are missing or damaged, the client or recipient must make any reservations to the carrier at the time of delivery. Incomplete orders will receive a voucher for the value of the missing products (excluding postage) which will be credited to the customer's account. However, if the customer wishes to be reimbursed for the value of the missing products or inventoried, it must make the request by e-mail to our service, the reimbursement cheque will take place within a maximum period of 15 days. In the event of defects, the customer benefits from the right to return under the conditions provided in the instructions for use of the property. Are considered as cases of force majeure unloading from its obligation, war, riots, fire, strikes, accidents and the impossibilityto be supplied. For reasons of availability of the products ordered, order may subject to several successive deliveries to the customer. In the event the customer wishes that the ordered products are delivered to two different addresses, should the latter passes 2 orders distinct.


The customer has a period of 14 days, days of the receipt of the products to return said products to Exchange or refund unless the products marked "neither exchanged nor refunded". In this case, the customer shall return the products new, intact, along with all the possible accessories, operating instructions and documentation to the following address:

The Vapote Group

Route de Mons 

Mairieux 59600


Siret number: 801. 858 663. 000 17.

Tel: (0032) 0032 489 066 651

In the event of exercise of the right of withdrawal, the La Vapote (Group) Company undertakes to reimburse the sums paid by the client, free of charge, except for the expenses of return. Repayment is due within a maximum period of 30 days in accordance with applicable law if and only if the products are new and in the State to return to chARGE retractor.


The price is expressed in euro. All of the invoices is Excl. VAT, country of departure. For export, off community with the aim of simplifying all of the invoices is assimilated HT. This price includes the price of products, handling costs, packaging and storage of products, transport costs and implementation service.


The price invoiced to the client is the price indicated in the confirmation of order sent by the Vapote (Group) company. The price of the products is payable in cash by one of the means of payment proposed on the site the day of the actual command. The order validated by the customer will be considered effective until the secured bank payment centre has given its agreement on the transaction.


The present general conditions of sale are subject to the Belgian.

ARTICLE 10 - liability

The Vapote (Group) company cannot be held liable for damages of any kind, whether material or intangible property, resulting from a malfunction or the mauvaise use of marketed products. It is same for modifications of products from manufacturers. The responsibility of the Vapote (Group) company would, in any case, limited to the amount of the order and cannot be called into question for simple errors or omissions that could survive despite all the precautions taken in the presentation of products. In the event of difficulties in the application of this agreement, the client and the Vapote (Group) company reserve the possibility, before any legal action, to seek an amicable solution.


In all cases the La Vapote (Group) company may be held liable for failure to comply with the regulatory and legislative provisions in force in the country of reception. The responsibility of the Vapote is systematically limited to the value of the product put in issue determined at the date of its sale and this without possibility of recourse against the mark or the producing company of the product. The defective product must be returned in its original packaging along with a copy of the purchase invoice, include all of the product and its accessories. All costs and risks related to the return of the product are the responsibility of the purchaser. The guarantee does not cover the replacement of consumables; use abnormal, illegal or non-compliant PRproducts; fault related accessories; the damage caused by abnormal shock, manoeuvres errors or modifications made by the purchaser; defects and consequences due to the intervention a repairer not approved by the Vapote (Group) Corporation and any external cause-related defects and the consequences. In any event, the customer benefits from the legal warranty of eviction and hidden defects provided for in the Civil Code. The client may contact customer service by phone: 0032 489 066 651. Answer: 48 hours. In case of products received non-conforming to the description and send by the company La Vapote, La Vapote company will first reimburse costs of references and then the product in its entirety only as the product will be returned in new condition and not used by the said purchaser.

SECTIONS 12 - legal information

The intelligence of the personal information collected for the purpose of distance selling is required, this information is essential for processing and delivery of orders, invoices and contracts of guarantee. The defect of information involves the non-validation of the order In accordance with the law "Informatique et Libertés", the processing of personal information to customers was the subject of a declaration to the Commission Nationale of the Informatick and liberties (CNIL).